Here to help

If you have any questions please don’t hesitate to give us a call, we are here to help and support you:

+44 (0)1782 819337
(Mon-Friday 9am-5pm)

Alternatively follow this link to find your nearest member of the Dudson team.

If you wish to visit one of our showrooms to see are products first-hand, location details can be found here.

Frequently Asked Contact Questions
Do you supply custom / bespoke designs?

Yes, we have an expert in-house design team who will work with you to create the design you require. This can be anything from band and badge to ornate bespoke designs. Our design team are on hand to guide you through the process. Give them a call on +44 (0) 1782 819337 or email

Do you offer an edge chip warranty?

Yes. We offer a lifetime edge chip warranty on all our ceramic products made in our Stoke-on-Trent factory. Further details can be found here.

Where can I buy your products?

For Distributors:

We have a large range of items that are available for despatch within 5 working days from our factory. For details of these products please contact our Customer Service team on +44 (0) 1782 819337 or email


For Chefs and End Users:

We have a worldwide network of Distributors that we can put you in touch with to source our products. To find out your nearest Distributor contact our Customer Service team on +44 (0) 1782 819337 or email

Can I order samples?

Yes. Samples can be ordered online through this website or can be requested via our Customer Service team on +44 (0) 1782 819337 or email

What are your terms and conditions of sale?

Full terms and conditions of sale can be read here.

Can the general public buy your products?

We are a supplier of tableware to restaurants, hotels, coffee shops, bars, hospitals, universities, shopping centres, airlines, rail companies, care homes (to name just a few!) and therefore deal through trade agreements with distributors. However, we do have a Factory Outlet Shop here in Stoke-on-Trent which welcomes members of the public where you can buy quality products at discount prices. Location details and opening times can be found here.

Who is your Distributor Partner in North America?

We are delighted to have partnered with Arc Cardinal for the supply of our ceramic tableware to the North American market. Please do not hesitate to contact them with your enquiry for Dudson product.

Arc Cardinal
43 Route 46 East, Suite 709
P.O. BOX 897

Tel: 973-628-0900
Fax: 973-633-5555

Visit the Arc Cardinal website for further information and locations of their showrooms across North America.

Group Locations

International Headquarters

Dudson Ltd., 200, Scotia Road,
Tunstall, Stoke-on-Trent,
Staffordshire, ST6 4JD
T: +44 (0)1782 819337
F: +44 (0)1782 813230



Dudson International
Unit 3, Graphix Row,
140-160 Bourke Road,
Sydney Corporate Park,
Alexandria NSW 2015

T: +61 (0)2 93173706
F: +61 (0)2 93172150


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