Product Care

Dudson Evolution products are manufactured to provide the extra strength and durability required for maximum performance in the hospitality market. We want you to be confident in your purchase and gain the maximum life from your Dudson products, so we have compiled the following guide lines to assist you. However, should you have any questions, please contact your sales representative.

Storage/Handling

With correct handling, your Dudson Evolution will still look good after many years of service.

Ensure you have adequate stock, as correct rotation and careful handling will extend service life and reduce replacement costs.
Cups/mugs that are specifically designed to stack can be stored in this manner, however please avoid stacking items that are not designed to do so.
Wherever possible, use the appropriate racks for storage. Make sure that handles/spouts do not knock together when stored.
The use of trays or trolleys when clearing tables will reduce excessive and/or unnecessary handling and prevent items from banging together.
Try to ensure minimum contact with soft metals to reduce metal marking, which can be caused by a number of factors including, poor quality cutlery; stacking Dudson Hotelware with metal ancillary items such as teapots; and abrasion with metal countertops.
To avoid scratching the glazed surface, take care when handling that surfaces do not slide over one another, especially items with an unglazed foot.

Dishwashing

Sometimes, damage can be caused by the incorrect washing of our products. To avoid this unnecessary damage and to preserve the appearance of your purchase, we make the following recommendations for washing Dudson Evolution.

Set the dishwasher temperature for wash and rinse cycles at the recommended level and follow the manufacturer's guide for detergent dosage. Assess water hardness and make sure water softeners are used if required. Please service your dishwasher regularly, according to the manufacturer's instructions.

Ensure items are washed promptly after use.
Use plastic or rubber scrapers to remove left-over food from plates before washing, as metal utensils or abrasives will damage the glazed surface.
Plastic racks are recommended, with compartmented boxes for cups/mugs as plastic covered metal baskets can cause metal marking when they become worn.
Never wash cutlery or other metal items with Dudson Hotelware - always use specially designed cutlery baskets.
Whenever possible, prevent pieces from rubbing together, (especially handles and spouts), by using well designed racks to avoid abrasion of the glaze.
Use a recognised de-stainer to remove stubborn marks as strong detergents and/or excessive concentrations will attack glaze and damage surface decoration including gold and platinum. If you require further advice, please contact your Dudson representative.

Thermal Shock

To reduce the possibility of thermal shock, going from extremes of temperature should be avoided e.g. from the freezer to a hot oven.